Missing Recommendations Banner in Console
Jan 21, 16:52 UTCJan 21, 18:53 UTC
Duration
2h 1m
Impact
Informational
Root cause
Not disclosed
Twilio, 90 days
545 incidents
Affected
Not listed by the vendor.
Final update
Twilio Messaging Insights was degraded for approximately 653 minutes between 04:00 and 14:52 Pacific Time on 01/20/2026. During this period, customers may have experienced missing Recommendations banners in the Console. The issue has now been resolved.
Timeline
- Resolved · Jan 21, 18:53 UTC
Twilio Messaging Insights was degraded for approximately 653 minutes between 04:00 and 14:52 Pacific Time on 01/20/2026. During this period, customers may have experienced missing Recommendations banners in the Console. The issue has now been resolved.
More from Twilio
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2319:34 UTC | Voice Call Failures from a Subset of Twilio Mobile Numbers to United Kingdom | minor | Ongoing |
| Sep 2317:57 UTC | SMS Delivery Failures from Twilio Alphanumeric Sender IDs to MTN Nigeria | minor | 5h 54m |
| Sep 2315:02 UTC | Voice Call Failures from a Subset of Twilio Phone Numbers to Norway | minor | Ongoing |
| Sep 2312:53 UTC | SMS Delivery Delays from Twilio to MASS Response Austria | minor | 4h 20m |
| Sep 2310:58 UTC | SMS Delivery Failures from Twilio to Multiple Countries | minor | 9h 12m |
| Sep 2306:32 UTC | SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden | minor | 5h 53m |
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