Automated Alert: Minimal Customer Impact - Delay in Processing Inbound Email Messages in Conversations
Jan 9, 19:13 UTCJan 9, 19:27 UTC
Duration
14m
Impact
Informational
Root cause
Not disclosed
Twilio, 90 days
545 incidents
Affected
Not listed by the vendor.
Final update
We have fully investigated the delay in processing inbound email messages in Conversations and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
Timeline
- Resolved · Jan 9, 19:27 UTC
We have fully investigated the delay in processing inbound email messages in Conversations and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
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