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Twilio · Apps and SaaSNov 22, 2025, 20:12 UTC

Our Engineers are Investigating an Issue with WhatsApp Outbound Messages

InformationalNot disclosedUpdated 19h ago
Nov 22, 20:12 UTCNov 22, 20:27 UTC
Duration
15m
Impact
Informational
Root cause
Not disclosed
Twilio, 90 days
545 incidents
Affected
Not listed by the vendor.
Status page

Final update

We have fully investigated the impact of a retroactive issue with WhatsApp outbound messages issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Timeline

  1. Resolved · Nov 22, 20:27 UTC
    We have fully investigated the impact of a retroactive issue with WhatsApp outbound messages issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

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