MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States
Sep 17, 15:11 UTCSep 17, 20:25 UTC
Duration
5h 14m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
545 incidents
Affected
MMS Short Code, North AmericaCARRIER NETWORK - MMS Short Code, North America
Final update
The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to affected networks in the United States is operating normally.
Timeline
- Resolved · Sep 17, 20:25 UTC
The incident has been resolved and MMS delivery from a subset of Twilio Short Codes to affected networks in the United States is operating normally.
- Monitoring · Sep 17, 17:53 UTC
We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- Investigating · Sep 17, 16:12 UTC
Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- Investigating · Sep 17, 15:11 UTC
Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
More from Twilio
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2319:34 UTC | Voice Call Failures from a Subset of Twilio Mobile Numbers to United Kingdom | minor | Ongoing |
| Sep 2317:57 UTC | SMS Delivery Failures from Twilio Alphanumeric Sender IDs to MTN Nigeria | minor | 5h 54m |
| Sep 2315:02 UTC | Voice Call Failures from a Subset of Twilio Phone Numbers to Norway | minor | Ongoing |
| Sep 2312:53 UTC | SMS Delivery Delays from Twilio to MASS Response Austria | minor | 4h 20m |
| Sep 2310:58 UTC | SMS Delivery Failures from Twilio to Multiple Countries | minor | 9h 12m |
| Sep 2306:32 UTC | SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden | minor | 5h 53m |
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.