Skip to content
Twilio · Apps and SaaSAug 12, 2026, 14:00 UTC

Twilio Flex Affected

InformationalNot disclosedUpdated 20h ago
Aug 12, 14:00 UTCAug 12, 14:00 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Twilio, 90 days
545 incidents
Affected
Not listed by the vendor.
Status page

Final update

Twilio Flex authentication was degraded for approximately 180 minutes (3 hours) between 11:27 AM and 2:27 PM Pacific Time on 08/11/2026. During this period of time, customers may have experienced failed or interrupted single sign-on (SSO) login attempts when authenticating into Flex. The issue has now been resolved.

Timeline

  1. Resolved · Aug 12, 14:00 UTC
    Twilio Flex authentication was degraded for approximately 180 minutes (3 hours) between 11:27 AM and 2:27 PM Pacific Time on 08/11/2026. During this period of time, customers may have experienced failed or interrupted single sign-on (SSO) login attempts when authenticating into Flex. The issue has now been resolved.

More from Twilio

Full history

From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.

Weekly: the week's major outages, postmortems and breaches, Saturday mornings.