Voice Call Failures, Post Dial Delay, and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil
Aug 25, 13:20 UTCAug 27, 21:52 UTC
Duration
2d 8h
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
545 incidents
Affected
Not listed by the vendor.
Final update
The incident has been resolved and voice calls between a subset of Twilio Phone Numbers and network subscribers on affected networks in Brazil are operating normally.
Timeline
- Resolved · Aug 27, 21:52 UTC
The incident has been resolved and voice calls between a subset of Twilio Phone Numbers and network subscribers on affected networks in Brazil are operating normally.
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Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2319:34 UTC | Voice Call Failures from a Subset of Twilio Mobile Numbers to United Kingdom | minor | Ongoing |
| Sep 2317:57 UTC | SMS Delivery Failures from Twilio Alphanumeric Sender IDs to MTN Nigeria | minor | 5h 54m |
| Sep 2315:02 UTC | Voice Call Failures from a Subset of Twilio Phone Numbers to Norway | minor | Ongoing |
| Sep 2312:53 UTC | SMS Delivery Delays from Twilio to MASS Response Austria | minor | 4h 20m |
| Sep 2310:58 UTC | SMS Delivery Failures from Twilio to Multiple Countries | minor | 9h 12m |
| Sep 2306:32 UTC | SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden | minor | 5h 53m |
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