Network Degradation Between Regions Impacting Voice Calls, Video Sessions & Webhooks
May 9, 04:00 UTCMay 9, 12:21 UTC
Duration
8h 21m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
545 incidents
Affected
Not listed by the vendor.
Final update
The incident affecting cross region connectivity has now been resolved. Customers will no longer experience degradation of calls, video calls or dropped Webhooks traversing between regions.
Timeline
- Resolved · May 9, 12:21 UTC
The incident affecting cross region connectivity has now been resolved. Customers will no longer experience degradation of calls, video calls or dropped Webhooks traversing between regions.
More from Twilio
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2319:34 UTC | Voice Call Failures from a Subset of Twilio Mobile Numbers to United Kingdom | minor | Ongoing |
| Sep 2317:57 UTC | SMS Delivery Failures from Twilio Alphanumeric Sender IDs to MTN Nigeria | minor | 5h 54m |
| Sep 2315:02 UTC | Voice Call Failures from a Subset of Twilio Phone Numbers to Norway | minor | Ongoing |
| Sep 2312:53 UTC | SMS Delivery Delays from Twilio to MASS Response Austria | minor | 4h 20m |
| Sep 2310:58 UTC | SMS Delivery Failures from Twilio to Multiple Countries | minor | 9h 12m |
| Sep 2306:32 UTC | SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden | minor | 5h 53m |
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