WhatsApp Sandbox Cross-Country Messages Blocked
Oct 3, 21:10 UTCOct 6, 18:45 UTC
Duration
2d 21h
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
545 incidents
Affected
Not listed by the vendor.
Final update
The issue affecting WhatsApp Sandbox functionality, particularly when sending messages to phone numbers in Brazil, Mexico, India, and Indonesia, has been resolved.
Timeline
- Resolved · Oct 6, 18:45 UTC
The issue affecting WhatsApp Sandbox functionality, particularly when sending messages to phone numbers in Brazil, Mexico, India, and Indonesia, has been resolved.
More from Twilio
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2319:34 UTC | Voice Call Failures from a Subset of Twilio Mobile Numbers to United Kingdom | minor | Ongoing |
| Sep 2317:57 UTC | SMS Delivery Failures from Twilio Alphanumeric Sender IDs to MTN Nigeria | minor | 5h 54m |
| Sep 2315:02 UTC | Voice Call Failures from a Subset of Twilio Phone Numbers to Norway | minor | Ongoing |
| Sep 2312:53 UTC | SMS Delivery Delays from Twilio to MASS Response Austria | minor | 4h 20m |
| Sep 2310:58 UTC | SMS Delivery Failures from Twilio to Multiple Countries | minor | 9h 12m |
| Sep 2306:32 UTC | SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden | minor | 5h 53m |
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