Lookup API Degraded Performance Affected
Jan 16, 17:03 UTCJan 16, 17:03 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Twilio, 90 days
545 incidents
Affected
Not listed by the vendor.
Final update
Twilio Lookup API Degraded Performance was degraded 01/15/2026, 08:37:00 PM UTC and 01/16/2026, 03:06:00 PM UTC. During this period of time customers may have experienced 1% of Lookup API V1 and Lookup API V2 increase in 404 errors. The issue has now been resolved.
Timeline
- Resolved · Jan 16, 17:03 UTC
Twilio Lookup API Degraded Performance was degraded 01/15/2026, 08:37:00 PM UTC and 01/16/2026, 03:06:00 PM UTC. During this period of time customers may have experienced 1% of Lookup API V1 and Lookup API V2 increase in 404 errors. The issue has now been resolved.
More from Twilio
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2319:34 UTC | Voice Call Failures from a Subset of Twilio Mobile Numbers to United Kingdom | minor | Ongoing |
| Sep 2317:57 UTC | SMS Delivery Failures from Twilio Alphanumeric Sender IDs to MTN Nigeria | minor | 5h 54m |
| Sep 2315:02 UTC | Voice Call Failures from a Subset of Twilio Phone Numbers to Norway | minor | Ongoing |
| Sep 2312:53 UTC | SMS Delivery Delays from Twilio to MASS Response Austria | minor | 4h 20m |
| Sep 2310:58 UTC | SMS Delivery Failures from Twilio to Multiple Countries | minor | 9h 12m |
| Sep 2306:32 UTC | SMS Delivery Delays from Twilio Phone Numbers to Tele2 Sweden | minor | 5h 53m |
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