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Twilio · Apps and SaaSOct 14, 2025, 01:00 UTC

Serverless production boxes lost connection with AuroraDB

MajorNot disclosedUpdated 20h ago
Oct 14, 01:00 UTCOct 14, 01:00 UTC
Duration
0m
Impact
Major
Root cause
Not disclosed
Twilio, 90 days
545 incidents
Affected
Not listed by the vendor.
Status page

Final update

Between 12:04 AM UTC - 12:14 AM UTC , we experienced database connection issues with RDS Proxy and AuroraDB, however the issue has auto-recovered. Our engineering team has confirmed full recovery of our systems. We are investigating further to understand the root cause of the connection drops.

Timeline

  1. Resolved · Oct 14, 01:00 UTC
    Between 12:04 AM UTC - 12:14 AM UTC , we experienced database connection issues with RDS Proxy and AuroraDB, however the issue has auto-recovered. Our engineering team has confirmed full recovery of our systems. We are investigating further to understand the root cause of the connection drops.

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Full history

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