Trouble loading SSO configuration settings for some workspace admins
Jun 17, 22:33 UTCJun 18, 04:14 UTC
Duration
5h 41m
Impact
Minor
Root cause
Not disclosed
Slack, 90 days
7 incidents
Affected
Login/SSO
Final update
We have successfully deployed the fix to production and the issue is resolved. The Admin SSO and Authentication Configuration page for standalone workspaces should now display the correct settings. If you continue to see outdated information, refresh the SSO Admin page to load the latest changes.
Timeline
- Resolved · Jun 18, 04:14 UTC
We have successfully deployed the fix to production and the issue is resolved. The Admin SSO and Authentication Configuration page for standalone workspaces should now display the correct settings. If you continue to see outdated information, refresh the SSO Admin page to load the latest changes.
- Update · Jun 18, 01:49 UTC
We have identified the trigger and developed a fix. We are currently deploying this fix and expect to resolve the issue shortly. We will provide another update once the deployment is complete. We apologize for the inconvenience.
- Update · Jun 17, 22:33 UTC
Some workspace admins on standalone (non-Enterprise Grid) workspaces may be experiencing an issue where the SSO and authentication configuration page does not display current settings as expected. Admins may see a blank value for the "Require SSO authentication for" field on the admin SSO settings page, which does not accurately reflect the actual backend configuration , SSO settings remain intact and in effect. We are actively investigating this issue and will provide an update as soon as we have more information to share. We apologize for the inconvenience.
More from Slack
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1211:04 UTC | Some customers experiencing blurry image previews and download issues | minor | 8h 56m |
| Sep 1000:34 UTC | Trouble loading Workspace-level Apps & Workflows settings page is returning blank pages | minor | 2h 40m |
| Aug 1321:21 UTC | Trouble Accessing Historical Messages With Custom Data Retention Policies Enabled | minor | 32d 1h |
| Aug 622:22 UTC | Trouble Using Search Bar For Some Admins | minor | 2h 44m |
| Jul 2802:13 UTC | Feature Degradation Affecting the Receipt of Emails in Slack | minor | 1h 30m |
| Jul 2408:22 UTC | Issue sending messages to channels via certain Workflows | minor | 2h 24m |
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.