Feature Degradation Affecting the Receipt of Emails in Slack
Jul 28, 02:13 UTCJul 28, 03:43 UTC
Duration
1h 30m
Impact
Minor
Root cause
Not disclosed
Slack, 90 days
7 incidents
Affected
Apps/Integrations/APIs
Final update
The fix has been successfully deployed, and validation is now complete. The issue preventing users from receiving incoming emails into Slack is fully resolved, and normal service functionality has been restored. We apologize for any disruptions to your day.
Timeline
- Resolved · Jul 28, 03:43 UTC
The fix has been successfully deployed, and validation is now complete. The issue preventing users from receiving incoming emails into Slack is fully resolved, and normal service functionality has been restored. We apologize for any disruptions to your day.
- Update · Jul 28, 03:25 UTC
We identified the cause of the issue preventing users from receiving incoming emails. We are deploying a fix and will share a further update once deployment and verification are complete.
- Update · Jul 28, 02:13 UTC
We're currently investigating an issue affecting users' ability to receive incoming emails into Slack, caused by some issues with our email ingestion pipeline. We're sorry for any inconvenience this is causing, our team is actively working on a fix and we'll share an update as soon as we have more information.
More from Slack
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1211:04 UTC | Some customers experiencing blurry image previews and download issues | minor | 8h 56m |
| Sep 1000:34 UTC | Trouble loading Workspace-level Apps & Workflows settings page is returning blank pages | minor | 2h 40m |
| Aug 1321:21 UTC | Trouble Accessing Historical Messages With Custom Data Retention Policies Enabled | minor | 32d 1h |
| Aug 622:22 UTC | Trouble Using Search Bar For Some Admins | minor | 2h 44m |
| Jul 2408:22 UTC | Issue sending messages to channels via certain Workflows | minor | 2h 24m |
| Jul 2402:18 UTC | Receiving reminders in Slack issue | minor | 1h 2m |
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