Trouble with Gmail add-on Integration

Final update

We've resolved the issue that prevented customers from using the Slack Gmail add-on. The fix has been successfully deployed; health metrics have stabilized, and the Gmail add-on is now fully operational for all affected users. We apologize for any inconvenience this may have caused.

1. Resolved · Jun 11, 06:39 UTC
   We've resolved the issue that prevented customers from using the Slack Gmail add-on. The fix has been successfully deployed; health metrics have stabilized, and the Gmail add-on is now fully operational for all affected users. We apologize for any inconvenience this may have caused.
2. Update · Jun 11, 06:04 UTC
   We’re continuing to investigate the issues with the Slack Gmail add-on and are actively working on a fix to resolve the issue. There’s no new information to share at this time, but we’ll provide an update as soon as we have more details on implementing the fix. We apologize for any inconvenience this issue is causing for users.
3. Update · Jun 11, 00:18 UTC
   We’re actively working on the fix to resolve the issue. We estimate this will take approximately four hours or more to complete, and validate the fix, before it can be deployed. As such, the next status update will be once the fix has been completed and validated, or we have new information to share. We apologize for any inconvenience this issue is causing for users.
4. Update · Jun 10, 23:39 UTC
   We continue to investigate the issue impacting Slack Gmail add-ons. We've identified the cause and our teams are working on a fix to resolve the issue as soon as possible. We’ll provide an update once additional information becomes available.
5. Update · Jun 10, 22:49 UTC
   We’re still investigating the issue impacting Slack Gmail add-ons. No additional news to share just yet, but we’re focused on getting things back to normal as quickly as we can. We apologize for the continued trouble. We’ll provide an update in 60 minutes or sooner if additional information becomes available.
6. Update · Jun 10, 21:37 UTC
   We’re still investigating the issue impacting Slack Gmail add-ons. No additional news to share just yet, but we’re focused on getting things back to normal as quickly as we can. We apologize for the continued trouble. We’ll provide an update in 60 minutes or sooner if additional information becomes available.
7. Update · Jun 10, 21:05 UTC
   We’re still actively investigating the issue impacting the Slack Gmail add-on. We are working to identify the cause, and no workaround is currently available. We’ll provide an update in 30 minutes or sooner if additional information becomes available.
8. Update · Jun 10, 20:36 UTC
   We're aware of an issue impacting the Slack Gmail add-on integration. As a result, users are unable to interact with the add-on and may encounter a “Something went wrong when executing the add-on. For help, contact the add-on developer” error message when attempting to use it. We are investigating the cause of this issue. We'll provide an update in 30 minutes or sooner if additional information becomes available.