Trouble connecting or loading Slack
Jun 3, 00:58 UTCJun 3, 01:47 UTC
Duration
49m
Impact
Minor
Root cause
Not disclosed
Slack, 90 days
7 incidents
Affected
ConnectivityMessaging
Final update
This issue is now resolved for all users. Current status and recent actions taken: we've resolved the issue where some Slack users may have experienced message send failures and thread loading issues. We identified and addressed the root cause, and services have been fully restored. We apologize for any disruptions to your day.
Timeline
- Resolved · Jun 3, 01:47 UTC
This issue is now resolved for all users. Current status and recent actions taken: we've resolved the issue where some Slack users may have experienced message send failures and thread loading issues. We identified and addressed the root cause, and services have been fully restored. We apologize for any disruptions to your day.
- Update · Jun 3, 01:38 UTC
Our work on this issue is still ongoing. Current status and actions being taken: we're investigating an issue where some Slack users are experiencing thread loading, client booting, and message delivery failures. We've identified several potential contributing factors and are working to confirm the root cause. Further updates will be shared as the investigation continues. We'll provide another update in 30 minutes until the impact is resolved for all users.
- Update · Jun 3, 00:58 UTC
We're investigating a new incident. Current impact to end users: Some users may be experiencing trouble loading or connecting to Slack. We're on the case. We'll provide an update within 30 minutes including further details on current actions being taken.
More from Slack
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1211:04 UTC | Some customers experiencing blurry image previews and download issues | minor | 8h 56m |
| Sep 1000:34 UTC | Trouble loading Workspace-level Apps & Workflows settings page is returning blank pages | minor | 2h 40m |
| Aug 1321:21 UTC | Trouble Accessing Historical Messages With Custom Data Retention Policies Enabled | minor | 32d 1h |
| Aug 622:22 UTC | Trouble Using Search Bar For Some Admins | minor | 2h 44m |
| Jul 2802:13 UTC | Feature Degradation Affecting the Receipt of Emails in Slack | minor | 1h 30m |
| Jul 2408:22 UTC | Issue sending messages to channels via certain Workflows | minor | 2h 24m |
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