Slack Threads Not Loading
Apr 23, 07:27 UTCApr 23, 09:50 UTC
Duration
2h 24m
Impact
Minor
Root cause
Not disclosed
Slack, 90 days
7 incidents
Affected
Connectivity
Final update
Further investigation confirms that the issue impacting Thread loading has been self- resolved, and our team will continue to investigate to ensure that this doesn’t reoccur. We apologize for the trouble today and thank you for your patience.
Timeline
- Resolved · Apr 23, 09:50 UTC
Further investigation confirms that the issue impacting Thread loading has been self- resolved, and our team will continue to investigate to ensure that this doesn’t reoccur. We apologize for the trouble today and thank you for your patience.
- Update · Apr 23, 08:05 UTC
We’re still investigating these issues with Threads not loading. No additional information to share just yet, but we’ll keep you posted as soon as we have an update.
- Update · Apr 23, 07:27 UTC
Some users are having trouble loading Threads in Slack, this is affecting Windows and Chrome users. Users may receive an error asking them to ‘Try Again’. We apologize for the inconvenience and will report back as more information becomes available.
More from Slack
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1211:04 UTC | Some customers experiencing blurry image previews and download issues | minor | 8h 56m |
| Sep 1000:34 UTC | Trouble loading Workspace-level Apps & Workflows settings page is returning blank pages | minor | 2h 40m |
| Aug 1321:21 UTC | Trouble Accessing Historical Messages With Custom Data Retention Policies Enabled | minor | 32d 1h |
| Aug 622:22 UTC | Trouble Using Search Bar For Some Admins | minor | 2h 44m |
| Jul 2802:13 UTC | Feature Degradation Affecting the Receipt of Emails in Slack | minor | 1h 30m |
| Jul 2408:22 UTC | Issue sending messages to channels via certain Workflows | minor | 2h 24m |
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