Analytics, metrics, reports and Flow delayed
Nov 12, 19:18 UTCNov 12, 22:10 UTC
Duration
2h 52m
Impact
Minor
Root cause
Not disclosed
Shopify, 90 days
0 incidents
Affected
Reports and Dashboards
Final update
This incident has been resolved.
Timeline
- Resolved · Nov 12, 22:10 UTC
This incident has been resolved.
- Monitoring · Nov 12, 21:37 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Nov 12, 20:33 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Nov 12, 19:18 UTC
Analytics, metrics and reports are currently delayed for some stores. Flow automation may also be delayed. Search results for any new additions to stores are also delayed. We are investigating and will keep you updated.
More from Shopify
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Jun 2422:57 UTC | Shop Pay unavailable | minor | 33m |
| Jun 2417:46 UTC | Some POS transactions are not completing on iOS devices Actions | major | 3h 6m |
| Mar 1315:24 UTC | Some Merchants are experiencing issues accessing Storefronts and Shopify Admins | critical | 41m |
| Oct 2515:50 UTC | Some merchants are encountering errors within their admin | major | 2h 42m |
| Jun 2106:59 UTC | We are investigating an issue preventing web traffic to our servers | major | 1h 12m |
| Jun 810:24 UTC | Assets not loading for some Shopify services | critical | 56m |
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.