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Sentry · Developer toolsAug 13, 2026, 17:47 UTC

Span & Transaction ingestion delayed in DE

MajorNot disclosedUpdated 18h ago
Aug 13, 17:47 UTCAug 13, 22:27 UTC
Duration
4h 40m
Impact
Major
Root cause
Not disclosed
Sentry, 90 days
30 incidents
Affected
US Ingestion - US Span IngestionAlerting - US Transactions AlertingAlerting - US Spans AlertingUS Ingestion - US Error IngestionUS Ingestion - US Transaction IngestionAlerting - US Errors AlertingAlerting - EU Errors AlertingAlerting - EU Transactions AlertingAlerting - EU Spans AlertingEU Ingestion - EU Transaction IngestionEU Ingestion - EU Span Ingestion
Status page

Final update

All backlogs have been processed.

Timeline

  1. Resolved · Aug 13, 22:27 UTC
    All backlogs have been processed.
  2. Monitoring · Aug 13, 22:13 UTC
    We continue to make progress on the spans backlog with an estimated completion time of 15 minutes.
  3. Monitoring · Aug 13, 21:22 UTC
    We're continuing to make progress on the span ingestion backlog in US.
  4. Monitoring · Aug 13, 20:32 UTC
    We've recovered all ingestion latency in DE. In US, errors have processed their backlog and we continue to make progress on spans in US.
  5. Monitoring · Aug 13, 19:53 UTC
    The problematic change has been reverted and we're processing backlogs.
  6. Monitoring · Aug 13, 19:34 UTC
    The problematic change has been reverted and we're processing backlogs.
  7. Identified · Aug 13, 18:35 UTC
    We've identified the source of latency and are reverting that change.
  8. Investigating · Aug 13, 18:07 UTC
    We are currently investigating ingestion delays for spans, transactions and alerts in DE and US
  9. Investigating · Aug 13, 17:59 UTC
    We are currently investigating ingestion delays for spans and transactions in DE and US
  10. Investigating · Aug 13, 17:47 UTC
    We are currently investigating ingestion delays for spans and transactions in DE

More from Sentry

Full history
StartedIncidentDuration
Sep 1810:17 UTCDelays in spans ingestion41m
Sep 1808:36 UTCDelayed ingestion of errors in EU3h 20m
Sep 1016:13 UTCIngestion is delayed in US57m
Sep 1015:25 UTCSentry.io elevated number of 500 errors1h 1m
Sep 114:16 UTCSpan ingestion is degraded in US6h 14m
Sep 108:01 UTCSentry requests timing out / 504's3h 20m

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