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Sentry · Developer toolsJul 6, 2026, 13:30 UTC

Spans, logs and metrics ingestion stopped

InformationalNot disclosedUpdated 18h ago
Jul 6, 13:30 UTCJul 6, 22:18 UTC
Duration
8h 48m
Impact
Informational
Root cause
Not disclosed
Sentry, 90 days
30 incidents
Affected
EU Ingestion - EU Span IngestionAPIDashboardUS Ingestion - Custom Metrics (beta)US Ingestion - US Span Ingestion
Status page

Final update

US ingestion is back to normal. EU ingestion is still delayed, but we are now recovering. We have created a new Statuspage incident for tracking EU, follow that for further updates: https://status.sentry.io/incidents/7tfjf5k3m0g3

Timeline

  1. Resolved · Jul 6, 22:18 UTC
    US ingestion is back to normal. EU ingestion is still delayed, but we are now recovering. We have created a new Statuspage incident for tracking EU, follow that for further updates: https://status.sentry.io/incidents/7tfjf5k3m0g3
  2. Monitoring · Jul 6, 21:28 UTC
    We're still burning the last of our backlog in US and expect to be back to normal the next hour. We're continuing to investigate the delayed ingestion in our EU region. EU API and dashboards are also affected by this incident.
  3. Monitoring · Jul 6, 20:29 UTC
    We're continuing burning our backlog in US and expect to be have it fully consumed within the next hour. We're continuing to investigate the delayed ingestion in our EU region. EU API and dashboards are also affected by this incident.
  4. Monitoring · Jul 6, 19:26 UTC
    We're continuing burning our backlog in US and expect to be have it fully consumed in about 1 hour. We're continuing to investigate the delayed ingestion in our EU region.
  5. Monitoring · Jul 6, 18:30 UTC
    We've taken steps to mitigate the issue in the US and we're burning our backlog and expect to be have it fully consumed in about 4 hours. We're continuing to investigate the delayed ingestion in our EU region.
  6. Investigating · Jul 6, 17:14 UTC
    We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
  7. Investigating · Jul 6, 16:18 UTC
    We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
  8. Investigating · Jul 6, 15:22 UTC
    We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
  9. Investigating · Jul 6, 14:26 UTC
    We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
  10. Investigating · Jul 6, 13:30 UTC
    We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
  11. Monitoring · Jul 6, 05:48 UTC
    We're still consuming the backlog and monitoring the situation.
  12. Monitoring · Jul 6, 02:07 UTC
    Backlog is being consumed and we’re still monitoring recovery
  13. Monitoring · Jul 6, 00:44 UTC
    The issue was fixed and we are now monitoring the fix
  14. Investigating · Jul 6, 00:35 UTC
    We are investigating consumers for spans, logs and metrics are not ingested

More from Sentry

Full history
StartedIncidentDuration
Sep 1810:17 UTCDelays in spans ingestion41m
Sep 1808:36 UTCDelayed ingestion of errors in EU3h 20m
Sep 1016:13 UTCIngestion is delayed in US57m
Sep 1015:25 UTCSentry.io elevated number of 500 errors1h 1m
Sep 114:16 UTCSpan ingestion is degraded in US6h 14m
Sep 108:01 UTCSentry requests timing out / 504's3h 20m

From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.

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