Delays in event delivery in EU
Oct 14, 20:46 UTCOct 14, 22:18 UTC
Duration
1h 33m
Impact
Minor
Root cause
Not disclosed
Segment, 90 days
11 incidents
Affected
Engage (EU)Engage - Engage (EU)
Final update
Delays have fully recovered to real-time. We have seen no indication of any data loss as part of this incident.
Timeline
- Resolved · Oct 14, 22:18 UTC
Delays have fully recovered to real-time. We have seen no indication of any data loss as part of this incident.
- Monitoring · Oct 14, 21:38 UTC
We have implemented a fix for the event delivery lag, and are monitoring as the delays decrease, and we move towards real-time.
- Investigating · Oct 14, 20:46 UTC
We are currently seeing delays in event delivery in the EU, our engineering teams have identified and are working to implement a path to resolution.
More from Segment
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1619:40 UTC | Actions S3 is currently experience formatting issues with the delivered events | minor | 2h 10m |
| Sep 1014:28 UTC | SSO Login Issues with the Segment App | major | 1h 11m |
| Sep 318:30 UTC | Issue with Engage UI | major | 4h 11m |
| Sep 301:04 UTC | Segment App UI Issue with Profile Traits with no recent activity | minor | 21h 38m |
| Aug 1817:49 UTC | Intermittent Segment application login errors | major | 4h 13m |
| Aug 615:19 UTC | Google ads destination intermittent delivery failure | minor | 14h 44m |
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