Segment App UI Issue with Profile Traits with no recent activity
Sep 3, 01:04 UTCSep 3, 22:42 UTC
Duration
21h 38m
Impact
Minor
Root cause
Not disclosed
Segment, 90 days
11 incidents
Affected
Web Interface (US)Web Interface (EU)Web Interface - Web Interface (US)Web Interface - Web Interface (EU)
Final update
This incident has been resolved.
Timeline
- Resolved · Sep 3, 22:42 UTC
This incident has been resolved.
- Monitoring · Sep 3, 20:20 UTC
A fix has been applied and the Engage UI experience should be fully functional. We are continuing to monitor results.
- Identified · Sep 3, 14:05 UTC
We are continuing efforts to mitigate this issue.
- Identified · Sep 3, 07:01 UTC
We are continuing efforts to mitigate this issue.
- Identified · Sep 3, 01:04 UTC
We have identified an issue that may cause profile traits with no activity in the last 60 days to be unavailable in Audience Builder, trait and event pickers, and related trait detail views for some customers. This is a display issue only; underlying customer event and profile data is not affected.
More from Segment
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1619:40 UTC | Actions S3 is currently experience formatting issues with the delivered events | minor | 2h 10m |
| Sep 1014:28 UTC | SSO Login Issues with the Segment App | major | 1h 11m |
| Sep 318:30 UTC | Issue with Engage UI | major | 4h 11m |
| Aug 1817:49 UTC | Intermittent Segment application login errors | major | 4h 13m |
| Aug 615:19 UTC | Google ads destination intermittent delivery failure | minor | 14h 44m |
| Aug 605:50 UTC | Notification and verification email delivery | none | 12h 5m |
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