Segment Deletion Failures
Aug 14, 15:12 UTCAug 14, 16:20 UTC
Duration
1h 9m
Impact
Major
Root cause
Not disclosed
Segment, 90 days
11 incidents
Affected
Data Deletions (US)Data Deletions (EU)Data Deletions - Data Deletions (US)Data Deletions - Data Deletions (EU)
Final update
This incident has now been resolved. All deletion requests are processing successfully
Timeline
- Resolved · Aug 14, 16:20 UTC
This incident has now been resolved. All deletion requests are processing successfully
- Monitoring · Aug 14, 15:29 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Aug 14, 15:25 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Aug 14, 15:21 UTC
We are continuing to investigate this issue.
- Investigating · Aug 14, 15:12 UTC
Segment deletion calls in US and EU environments have started failing from Aug 14th 4:42AM PST. We are currently investigating the issue
More from Segment
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1619:40 UTC | Actions S3 is currently experience formatting issues with the delivered events | minor | 2h 10m |
| Sep 1014:28 UTC | SSO Login Issues with the Segment App | major | 1h 11m |
| Sep 318:30 UTC | Issue with Engage UI | major | 4h 11m |
| Sep 301:04 UTC | Segment App UI Issue with Profile Traits with no recent activity | minor | 21h 38m |
| Aug 1817:49 UTC | Intermittent Segment application login errors | major | 4h 13m |
| Aug 615:19 UTC | Google ads destination intermittent delivery failure | minor | 14h 44m |
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.