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Segment · Data and observabilityMar 19, 2026, 19:33 UTC

Audience Overview Page Degradation

InformationalNot disclosedUpdated 18h ago
Mar 19, 19:33 UTCMar 19, 19:33 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Segment, 90 days
11 incidents
Affected
Web Interface (US)Web Interface - Web Interface (US)
Status page

Final update

Summary: Between 9:24 AM PST on March 19 and 9:38 AM PST on March 19, the engineering team performed a database upgrade. During this window, users may have experienced degraded performance specifically on the Audiences Overview webpage. Notification Update: Some customers may have received automated email notifications citing "Audience Run Failures" during this time. Please be advised that these were false positives triggered by the maintenance; no actual failures occurred, and all background processes completed successfully. Status: Functionality was fully restored and all systems were confirmed stable as of 9:38 AM PST. We apologize for the inconvenience.

Timeline

  1. Resolved · Mar 19, 19:33 UTC
    Summary: Between 9:24 AM PST on March 19 and 9:38 AM PST on March 19, the engineering team performed a database upgrade. During this window, users may have experienced degraded performance specifically on the Audiences Overview webpage. Notification Update: Some customers may have received automated email notifications citing "Audience Run Failures" during this time. Please be advised that these were false positives triggered by the maintenance; no actual failures occurred, and all background processes completed successfully. Status: Functionality was fully restored and all systems were confirmed stable as of 9:38 AM PST. We apologize for the inconvenience.

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Full history

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