Investigating elevated errors and issues loading comments
May 20, 20:58 UTCMay 20, 21:57 UTC
Duration
59m
Impact
Informational
Root cause
Not disclosed
Reddit, 90 days
3 incidents
Affected
Desktop WebMobile WebNative Mobile AppsComment Processingreddit.com - Desktop Webreddit.com - Mobile Webreddit.com - Native Mobile Appsreddit.com - Comment Processing
Final update
This issue is now resolved. Errors have subsided and we're seeing consistent loading across comments.
Timeline
- Resolved · May 20, 21:57 UTC
This issue is now resolved. Errors have subsided and we're seeing consistent loading across comments.
- Monitoring · May 20, 21:37 UTC
Most errors have cleared up and comments should be appearing as expected. We're continuing to monitor the situation.
- Identified · May 20, 21:22 UTC
We've identified the issue and you should now start to see comments load properly again. We're still monitoring the situation!
- Investigating · May 20, 20:58 UTC
We are continuing to investigate this issue.
- Investigating · May 20, 20:58 UTC
We're currently investigating this issue. While this is ongoing, you may have trouble loading comment threads on www.reddit.com, and the native apps
More from Reddit
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2300:23 UTC | Mods Unable to Approve Content | minor | 1h 4m |
| Sep 119:51 UTC | Elevated site errors | major | 1h 32m |
| Jul 2515:05 UTC | Degraded performance across the site | major | 1h 22m |
| May 1817:39 UTC | Investigating elevated site errors and issues accessing media | minor | 3h 25m |
| May 800:47 UTC | AWS availability causing degradation in user experiences for various services | minor | 3d 13h |
| May 523:44 UTC | Search experience and subreddit experience is degraded | none | 34m |
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