AWS availability causing degradation in user experiences for various services
May 8, 00:47 UTCMay 11, 14:26 UTC
Duration
3d 13h
Impact
Minor
Root cause
Not disclosed
Reddit, 90 days
3 incidents
Affected
Desktop WebReddit AdsMobile Webreddit.com - Desktop Webreddit.com - Mobile Webads.reddit.com - Reddit Ads
Final update
This incident has been resolved.
Timeline
- Resolved · May 11, 14:26 UTC
This incident has been resolved.
- Monitoring · May 9, 16:32 UTC
A fix has been implemented and we are monitoring the results.
- Identified · May 8, 11:12 UTC
We have mitigated issues caused by the AWS us-east-1 outage but continue to monitor as AWS has not yet fully recovered.
- Identified · May 8, 02:52 UTC
The issue has been identified and a fix is being implemented.
- Investigating · May 8, 00:47 UTC
We are currently investigating some degradation in user experience which are being caused due to AWS issues in us-east-1
More from Reddit
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2300:23 UTC | Mods Unable to Approve Content | minor | 1h 4m |
| Sep 119:51 UTC | Elevated site errors | major | 1h 32m |
| Jul 2515:05 UTC | Degraded performance across the site | major | 1h 22m |
| May 2020:58 UTC | Investigating elevated errors and issues loading comments | none | 59m |
| May 1817:39 UTC | Investigating elevated site errors and issues accessing media | minor | 3h 25m |
| May 523:44 UTC | Search experience and subreddit experience is degraded | none | 34m |
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