Some users experienced issues with AI features
Apr 28, 15:14 UTCApr 28, 15:38 UTC
Duration
24m
Impact
Major
Root cause
Not disclosed
Miro, 90 days
2 incidents
Affected
Not listed by the vendor.
Final update
Following continued monitoring after mitigation was applied, we can confirm that the issue has been fully resolved and all affected AI-powered functionality is operating normally. We apologize again for the inconvenience caused.
Timeline
- Resolved · Apr 28, 15:38 UTC
Following continued monitoring after mitigation was applied, we can confirm that the issue has been fully resolved and all affected AI-powered functionality is operating normally. We apologize again for the inconvenience caused.
- Monitoring · Apr 28, 15:14 UTC
Between 15:40 CEST and 16:34 CEST on April 28, 2026, Sidekicks, diagram creation, and other AI moderation-dependent functionality were affected due to elevated error rates in our content moderation service. The issue has been resolved, and all systems are now operating normally. We apologize for the inconvenience caused.
More from Miro
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 819:21 UTC | Sign-in with username and password is unavailable | major | 19h 3m |
| Aug 3114:31 UTC | Intermittent Issues with User Registration and Login | major | 1h 26m |
| May 2115:14 UTC | Functionality degradation in Miro AI | minor | 3h 42m |
| May 416:23 UTC | Miro is partially down | major | 2h 37m |
| Mar 1216:40 UTC | Board access issue | minor | 3h 9m |
| Mar 417:14 UTC | Issue affecting our service performance | minor | 27m |
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