Issue affecting our service performance
Mar 4, 17:14 UTCMar 4, 17:41 UTC
Duration
27m
Impact
Minor
Root cause
Not disclosed
Miro, 90 days
2 incidents
Affected
Not listed by the vendor.
Final update
Issue is resolved.
Timeline
- Resolved · Mar 4, 17:41 UTC
Issue is resolved.
- Monitoring · Mar 4, 17:39 UTC
Performance should have returned to normal. We are still monitoring to ensure the experience is restored.
- Monitoring · Mar 4, 17:24 UTC
Identified the issue and have mitigated the impact. We will continue monitoring and take more follow up actions.
- Investigating · Mar 4, 17:14 UTC
We are currently investigating an issue affecting our service. We identified elevated CPU utilization on our content database, which is causing performance degradation. Current Impact: Users may experience slow loading times or failures when attempting to open boards and spaces. What We're Doing: Our engineering team is actively investigating the root cause and exploring mitigation options to restore normal service performance. Next Steps: We will provide updates as we make progress toward resolution. We sincerely apologize for the disruption and appreciate your patience.
More from Miro
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 819:21 UTC | Sign-in with username and password is unavailable | major | 19h 3m |
| Aug 3114:31 UTC | Intermittent Issues with User Registration and Login | major | 1h 26m |
| May 2115:14 UTC | Functionality degradation in Miro AI | minor | 3h 42m |
| May 416:23 UTC | Miro is partially down | major | 2h 37m |
| Apr 2815:14 UTC | Some users experienced issues with AI features | major | 24m |
| Mar 1216:40 UTC | Board access issue | minor | 3h 9m |
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