Calls to Public API and MCP server are failing
Feb 13, 12:49 UTCFeb 13, 15:45 UTC
Duration
2h 55m
Impact
Minor
Root cause
Not disclosed
Miro, 90 days
2 incidents
Affected
Not listed by the vendor.
Final update
The performance degradation affecting Public API and MCP Server has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.
Timeline
- Resolved · Feb 13, 15:45 UTC
The performance degradation affecting Public API and MCP Server has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.
- Monitoring · Feb 13, 14:22 UTC
We have implemented a fix. Errors has returned to normal levels. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.
- Monitoring · Feb 13, 13:59 UTC
Some users had trouble _with_ Public API and MCP server in US and AU as well. We have implemented a fix for this issue and our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.
- Monitoring · Feb 13, 13:31 UTC
We have implemented a fix. Public API and MCP server error rates have returned to normal levels. Our team will continue to monitor the systems closely to ensure stability. We will confirm the resolution shortly if no further issues are detected.
- Identified · Feb 13, 13:20 UTC
We are continuing to work on resolving the issue for Public API and MCP server. We are applying and rolling out a fix to the affected systems. We are aiming to fully restore performance as soon as possible.
- Identified · Feb 13, 12:49 UTC
We identified the cause of the failing requests to our Public API. This includes requests to Miro MCP services. We are actively working on a fix to restore normal performance. We will provide further updates in _30 minutes._
More from Miro
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 819:21 UTC | Sign-in with username and password is unavailable | major | 19h 3m |
| Aug 3114:31 UTC | Intermittent Issues with User Registration and Login | major | 1h 26m |
| May 2115:14 UTC | Functionality degradation in Miro AI | minor | 3h 42m |
| May 416:23 UTC | Miro is partially down | major | 2h 37m |
| Apr 2815:14 UTC | Some users experienced issues with AI features | major | 24m |
| Mar 1216:40 UTC | Board access issue | minor | 3h 9m |
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