Enterprise Guard Admin Console issues

Final update

The _issue_ affecting Enterprise Guard customers has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

1. Resolved · Jan 22, 22:13 UTC
   The _issue_ affecting Enterprise Guard customers has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.
2. Identified · Jan 22, 20:36 UTC
   We are continuing to work on resolving the issue. _We are monitoring the process and_ aiming to fully restore performance shortly.
3. Identified · Jan 22, 17:36 UTC
   We identified the cause of the _increased error rates for Content Explorer and other parts of Admin console for Enterprise Guard users_. The issue is related to _a database issue._ We are actively working on a fix to restore normal performance. We will provide further updates as they are available_._
4. Investigating · Jan 22, 17:31 UTC
   We are currently investigating reports of _Errors_ affecting _Enterprise Guard users_. Users may experience increased error rates in the Admin Console, while try to work with Content Explorer. Our engineering team has already identified the root cause working to mitigate the issue. We apologize for any inconvenience this may cause and appreciate your patience.