Potential issue with Sign up and Magic Link emails not being sent

Final update

The issue affecting sign in for new accounts has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

1. Resolved · Jun 23, 08:56 UTC
   The issue affecting sign in for new accounts has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.
2. Monitoring · Jun 23, 07:26 UTC
   We have implemented a fix. Our team will continue to monitor the systems closely to ensure stability. We advise users to try again if they did not receive a sign in email
3. Identified · Jun 23, 06:55 UTC
   We identified the cause of the sign-in issue. The issue is related to new accounts only. We are actively working on a fix to restore normal performance. We will provide further updates in 30 minutes.
4. Investigating · Jun 23, 06:05 UTC
   We are currently investigating reports of users not receiving emails allowing them to login when they first register. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.