Delayed processing of Session Replay and Error data
Apr 6, 17:58 UTCApr 6, 19:02 UTC
Duration
1h 3m
Impact
Minor
Root cause
Database
LaunchDarkly, 90 days
16 incidents
Affected
Observability Data Ingest (Sessions, Errors)Observability (core functionality) - Observability Data Ingest (Sessions, Errors)
Final update
The delayed processing of Session Replay and Error event data has been resolved. All queued events have been processed and data ingestion is operating normally. No data was lost during this incident. Thank you for your patience.
Timeline
- Resolved · Apr 6, 19:02 UTC
The delayed processing of Session Replay and Error event data has been resolved. All queued events have been processed and data ingestion is operating normally. No data was lost during this incident. Thank you for your patience.
- Monitoring · Apr 6, 18:40 UTC
The delayed processing of Session Replay and Error event data has been resolved. All queued events have been processed and data ingestion is operating normally. No data was lost during this incident. Thank you for your patience.
- Identified · Apr 6, 18:15 UTC
We have identified the cause of the delayed Session Replay and Error event processing and a fix is in progress. The backlog is actively decreasing. No data has been lost , all queued events will be processed.
- Identified · Apr 6, 17:58 UTC
We are currently experiencing a delay in processing Session Replay and Error event data. Incoming data is being queued and will be processed , no data has been lost. Customers may observe a temporary lag in session and error data appearing in the LaunchDarkly UI. We have identified the root cause as elevated database utilization and are actively working to resolve the backlog. We will provide updates as processing returns to normal.
More from LaunchDarkly
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Aug 2620:00 UTC | Flag delivery errors in Streaming API | minor | 0m |
| Aug 2412:20 UTC | Email delivery failure affecting sign-up verification and notification emails | minor | 1h 15m |
| Aug 1710:36 UTC | Flag Updates via Polling API delayed | minor | 5h 26m |
| Aug 1414:47 UTC | Flag Updates delayed in US Region | minor | 2h |
| Aug 719:29 UTC | Elevated errors on server-side SDK streaming connections | minor | 46m |
| Jul 3117:44 UTC | Investigating - Known Impact | minor | 5h 10m |
Also caused by database
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 1309:16 UTC | Incident with several GitHub Services | critical | 1h 29m | |
| Sep 921:53 UTC | INC20000211 | critical | 1h 58m | |
| Aug 2616:17 UTC | Issues performance is degraded in the US | minor | 4h 19m | |
| Aug 1216:16 UTC | Incident with Pull Requests and Issues | minor | 25m | |
| Aug 818:57 UTC | Account Registration, Droplets, and Related Services | minor | 6h 3m | |
| Jul 2817:41 UTC | Event ingestion and retrieval delays for some North America customers | none | 2h |
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