Stacks using SCIM user provisioning are currently unable to log into Grafana
Jul 23, 10:13 UTCJul 23, 15:37 UTC
Duration
5h 24m
Impact
Major
Root cause
Not disclosed
Grafana Labs, 90 days
74 incidents
Affected
AWS Australia - prod-ap-southeast-2AWS Brazil - prod-sa-east-1AWS Canada - prod-ca-east-0AWS Germany - prod-eu-west-2AWS Germany - prod-eu-west-4AWS India - prod-ap-south-1AWS Japan - prod-ap-northeast-0AWS UAE - prod-me-central-1AWS Singapore - prod-ap-southeast-1AWS Sweden - prod-eu-north-0AWS US East - prod-us-east-0AWS US East - prod-us-east-2AWS US West - prod-us-west-0AWS Australia - prod-au-southeast-1
Final update
This incident has been resolved.
Timeline
- Resolved · Jul 23, 15:37 UTC
This incident has been resolved.
- Identified · Jul 23, 13:23 UTC
We have applied a fix and are currently awaiting feedback from affected customers.
- Identified · Jul 23, 11:26 UTC
The issue has been identified and we are currently working on the mitigations now. The scope is much more limited than initially thought only specific SCIM configurations are impacted.
- Investigating · Jul 23, 10:13 UTC
We are currently facing an issue where Stacks using SCIM user provisioning are currently unable to log into Grafana. We are currently investigating this issue and working on a fix.
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|---|---|---|---|
| Sep 2221:27 UTC | Kubernetes Observability Billing & Usage Incorrect | minor | 16h 39m |
| Sep 2214:57 UTC | IRM Access Issues for a Small Group of Users | major | 20h 10m |
| Sep 2119:16 UTC | Mimir write request errors | none | 0m |
| Sep 1712:34 UTC | Elevated Latency Managing Cloud Provider Integrations in GCP US Central | minor | 0m |
| Sep 1510:00 UTC | Increased Execution Time for Browser Checks in Synthetic Monitoring | minor | 1h 17m |
| Sep 1507:49 UTC | Intermittent Metric Write Errors in GCP US Central (prod-us-central-0) | minor | 0m |
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