Disruption with GitHub's code search
What happened
On April 1st, 2026 between 14:40 and 17:00 UTC the GitHub code search service had an outage which resulted in users being unable to perform searches. The issue was initially caused by an upgrade to the code search Kafka cluster ZooKeeper instances which caused a loss of quorum. This resulted in application-level data inconsistencies which required the index to be reset to a point in time before the loss of quorum occurred. Meanwhile, an accidental deploy resulted in query services losing their shard-to-host mappings, which are typically propagated by Kafka. We remediated the problem by performing rolling restarts in the Kafka cluster, allowing quorum to be reestablished. From there we were able to reset our index to a point in time before the inconsistencies occurred. The team is working on ways to improve our time to respond and mitigate issues relating to Kafka in the future.
Timeline
- Resolved · Apr 1, 23:45 UTC
On April 1st, 2026 between 14:40 and 17:00 UTC the GitHub code search service had an outage which resulted in users being unable to perform searches. The issue was initially caused by an upgrade to the code search Kafka cluster ZooKeeper instances which caused a loss of quorum. This resulted in application-level data inconsistencies which required the index to be reset to a point in time before the loss of quorum occurred. Meanwhile, an accidental deploy resulted in query services losing their shard-to-host mappings, which are typically propagated by Kafka. We remediated the problem by performing rolling restarts in the Kafka cluster, allowing quorum to be reestablished. From there we were able to reset our index to a point in time before the inconsistencies occurred. The team is working on ways to improve our time to respond and mitigate issues relating to Kafka in the future.
More from GitHub
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|---|---|---|---|
| Sep 2310:11 UTC | Incident across several services | minor | Ongoing |
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| Sep 1519:11 UTC | Disruption with some GitHub services | minor | 49m |
| Sep 1509:47 UTC | Disruption with some GitHub services | minor | 1h 30m |
Also caused by deployment or rollout
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 1106:22 UTC | Issues with Workers VPC hostname route resolution on 2026-09-11 | none | 0m | |
| Aug 2000:31 UTC | [Medium] Issue with Microsoft Office Integration and Box Edit | major | 1h 13m | |
| Aug 622:22 UTC | Trouble Using Search Bar For Some Admins | minor | 2h 44m | |
| Jul 2110:23 UTC | Job runs failing at the git clone step | critical | 2h 29m | |
| Jul 1907:33 UTC | Some EMEA customers experiencing Git clone failures (403 errors) on thier accounts | major | 6h 22m | |
| Jul 200:17 UTC | Traces, spans, logs inaccesible for query or ingestion in de and us | none | 3h 39m |
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