Incident With Copilot
Final update
From 11:50-12:25 UTC, Copilot Coding Agent was unable to process new agent requests. This affected all users creating new jobs during this timeframe, while existing jobs remained unaffected. The cause of this issue was a change to the actions configuration where Copilot Coding Agent runs, which caused the setup of the Actions runner to fail, and the issue was resolved by rolling back this change. As a short term solution, we hope to increase our alerting criteria so that we can be alerted more quickly when an incident occurs, and in the long term we hope to harden our runner configuration to be more resilient against errors.
Timeline
- Resolved · Dec 16, 12:00 UTC
From 11:50-12:25 UTC, Copilot Coding Agent was unable to process new agent requests. This affected all users creating new jobs during this timeframe, while existing jobs remained unaffected. The cause of this issue was a change to the actions configuration where Copilot Coding Agent runs, which caused the setup of the Actions runner to fail, and the issue was resolved by rolling back this change. As a short term solution, we hope to increase our alerting criteria so that we can be alerted more quickly when an incident occurs, and in the long term we hope to harden our runner configuration to be more resilient against errors.
More from GitHub
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2310:11 UTC | Incident across several services | minor | Ongoing |
| Sep 2022:13 UTC | Incident with Pull Requests | minor | 1h 9m |
| Sep 1720:59 UTC | Elevated rate of errors for OpenAI models provided by Copilot | minor | 50m |
| Sep 1607:20 UTC | Degradation with Gemini 3.8 Flash | major | 10h 28m |
| Sep 1519:11 UTC | Disruption with some GitHub services | minor | 49m |
| Sep 1509:47 UTC | Disruption with some GitHub services | minor | 1h 30m |
Also caused by deployment or rollout
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 1106:22 UTC |  Cloudflare | Issues with Workers VPC hostname route resolution on 2026-09-11Cloudflare | none | 0m |
| Aug 2000:31 UTC |  Box | [Medium] Issue with Microsoft Office Integration and Box EditBox | major | 1h 13m |
| Aug 622:22 UTC |  Slack | Trouble Using Search Bar For Some AdminsSlack | minor | 2h 44m |
| Jul 2110:23 UTC |  dbt Labs | Job runs failing at the git clone stepdbt Labs | critical | 2h 29m |
| Jul 1907:33 UTC | dbt Labs | Some EMEA customers experiencing Git clone failures (403 errors) on thier accountsdbt Labs | major | 6h 22m |
| Jul 200:17 UTC |  Sentry | Traces, spans, logs inaccesible for query or ingestion in de and usSentry | none | 3h 39m |
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