Incident with Grok Copilot AI Model Provider
Sep 3, 14:17 UTCSep 3, 17:11 UTC
Duration
2h 54m
Impact
Minor
Root cause
Not disclosed
GitHub, 90 days
68 incidents
Affected
Copilot AI Model Providers
Final update
Between 13:22 and 17:11 UTC on September 03, 2026, GitHub Copilot experienced degradation affecting several Grok models, including Grok 4.5 and Grok 4.6. Users encountered elevated error rates, but other models were not affected. The degradation was caused by an issue with an upstream model provider. GitHub engineers detected the issue through automated monitoring, displayed in-product warnings for the affected models, and coordinated with the provider. Service returned to normal after the provider implemented a mitigation.
Timeline
- Resolved · Sep 3, 17:11 UTC
Between 13:22 and 17:11 UTC on September 03, 2026, GitHub Copilot experienced degradation affecting several Grok models, including Grok 4.5 and Grok 4.6. Users encountered elevated error rates, but other models were not affected. The degradation was caused by an issue with an upstream model provider. GitHub engineers detected the issue through automated monitoring, displayed in-product warnings for the affected models, and coordinated with the provider. Service returned to normal after the provider implemented a mitigation.
- Investigating · Sep 3, 17:11 UTC
The issues with our upstream model provider have been resolved, and Grok models are once again available in Copilot products and IDE surfaces. We will continue monitoring to ensure stability, but mitigation is complete.
- Investigating · Sep 3, 14:22 UTC
The Grok 4.5 model has degraded availability as well. We are working with the upstream provider to resolve the issue.
- Investigating · Sep 3, 14:20 UTC
We are experiencing degraded availability for the Grok 4.6 model in Copilot Chat, VS Code and other Copilot products. This is due to an issue with an upstream model provider. We are working with them to resolve the issue.
- Investigating · Sep 3, 14:17 UTC
We are investigating reports of degraded performance for Copilot AI Model Providers
More from GitHub
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2310:11 UTC | Incident across several services | minor | Ongoing |
| Sep 2022:13 UTC | Incident with Pull Requests | minor | 1h 9m |
| Sep 1720:59 UTC | Elevated rate of errors for OpenAI models provided by Copilot | minor | 50m |
| Sep 1607:20 UTC | Degradation with Gemini 3.8 Flash | major | 10h 28m |
| Sep 1519:11 UTC | Disruption with some GitHub services | minor | 49m |
| Sep 1509:47 UTC | Disruption with some GitHub services | minor | 1h 30m |
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