Incident With Webhooks
Final update
On June 17, 2026, between 11:35 UTC and 19:20 UTC, the Webhooks service was degraded and delivered webhook payloads with missing installation information. On average, 11.3% of webhook deliveries were impacted. Customers relying on the installation field for authentication or routing were unable to process affected webhooks. A smaller subset of deliveries for the security_advisory event (0.04%) were delivered successfully but were not recorded for redelivery. This was due to a defect in a new delivery code path that failed to include installation data in webhook payloads. We mitigated the incident by disabling the feature flag controlling the new code path. We are working to improve our automated validation of webhook payloads, and introduce automated alerting for webhook payload regressions to reduce our time to detection and mitigation of issues like this one in the future. The following events were affected: branch_protection_configuration, code_scanning_alert, commit_comment, custom_property, custom_property_values, dependabot_alert, deploy_key, deployment_protection_rule, deployment_review, dismissal_request_code_scanning, dismissal_request_secret_scanning, installation_target,
Timeline
- Resolved · Jun 17, 19:00 UTC
On June 17, 2026, between 11:35 UTC and 19:20 UTC, the Webhooks service was degraded and delivered webhook payloads with missing installation information. On average, 11.3% of webhook deliveries were impacted. Customers relying on the installation field for authentication or routing were unable to process affected webhooks. A smaller subset of deliveries for the security_advisory event (0.04%) were delivered successfully but were not recorded for redelivery. This was due to a defect in a new delivery code path that failed to include installation data in webhook payloads. We mitigated the incident by disabling the feature flag controlling the new code path. We are working to improve our automated validation of webhook payloads, and introduce automated alerting for webhook payload regressions to reduce our time to detection and mitigation of issues like this one in the future. The following events were affected: branch_protection_configuration, code_scanning_alert, commit_comment, custom_property, custom_property_values, dependabot_alert, deploy_key, deployment_protection_rule, deployment_review, dismissal_request_code_scanning, dismissal_request_secret_scanning, installation_target, member, membership, merge_queue_entry, org_block, organization, projects_v2, projects_v2_item, pull_request_review_thread, repository_ruleset, secret_scanning_alert, secret_scanning_alert_location, secret_scanning_scan, security_and_analysis, star, sub_issues, team, team_add, workflow_job.
More from GitHub
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2310:11 UTC | Incident across several services | minor | Ongoing |
| Sep 2022:13 UTC | Incident with Pull Requests | minor | 1h 9m |
| Sep 1720:59 UTC | Elevated rate of errors for OpenAI models provided by Copilot | minor | 50m |
| Sep 1607:20 UTC | Degradation with Gemini 3.8 Flash | major | 10h 28m |
| Sep 1519:11 UTC | Disruption with some GitHub services | minor | 49m |
| Sep 1509:47 UTC | Disruption with some GitHub services | minor | 1h 30m |
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|---|---|---|---|---|
| Sep 1518:57 UTC | ClickPipes failing on Kinesis in AWS us-east-1 | critical | 29h 46m | |
| Sep 318:20 UTC | Retroactive Incident: Twilio Personalized Support Phone Line Affected | none | 0m | |
| Aug 819:48 UTC | Alerting expressions pipeline failing when recovery settings | minor | 0m | |
| Jul 2314:14 UTC | [Medium] Issues with Box Hubs | major | 16m | |
| May 1115:05 UTC | Fly.io Upstash Redis service distruption (FRA region) | major | 3h 17m | |
| May 809:46 UTC | QStash US Region Service Disruption | critical | 22m |
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