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GitHub · Developer toolsApr 28, 2026, 13:59 UTC

Disruption with some GitHub services

MinorBugUpdated 18h ago
Apr 28, 13:59 UTCApr 28, 17:09 UTC
Duration
3h 10m
Impact
Minor
Root cause
Bug
GitHub, 90 days
68 incidents
Affected
Not listed by the vendor.
Status page

Final update

On April 28, 2026, from approximately 12:41 UTC to 17:09 UTC, GitHub Actions jobs using Standard Ubuntu 22 and Ubuntu 24 hosted runners experienced run start delays. Approximately 8% of hosted runner jobs using Ubuntu 22 and Ubuntu 24 experienced delays greater than 5 minutes or failures. Larger and self-hosted runners were not impacted. This was caused by a performance regression introduced in the VM reimage process. That reimage delay lowered the overall capacity of runners available to pick up new jobs. This was mitigated with a rollback to a known good image version. We are addressing the core issue with reimage performance and improving the granularity of reimage telemetry across our services and our compute provider to more quickly diagnose similar issues in the future. Finally, we are evaluating other rollout changes to automatically detect similar regressions.

Timeline

  1. Resolved · Apr 28, 17:09 UTC
    On April 28, 2026, from approximately 12:41 UTC to 17:09 UTC, GitHub Actions jobs using Standard Ubuntu 22 and Ubuntu 24 hosted runners experienced run start delays. Approximately 8% of hosted runner jobs using Ubuntu 22 and Ubuntu 24 experienced delays greater than 5 minutes or failures. Larger and self-hosted runners were not impacted. This was caused by a performance regression introduced in the VM reimage process. That reimage delay lowered the overall capacity of runners available to pick up new jobs. This was mitigated with a rollback to a known good image version. We are addressing the core issue with reimage performance and improving the granularity of reimage telemetry across our services and our compute provider to more quickly diagnose similar issues in the future. Finally, we are evaluating other rollout changes to automatically detect similar regressions.

More from GitHub

Full history
StartedIncidentDuration
Sep 2310:11 UTCIncident across several servicesOngoing
Sep 2022:13 UTCIncident with Pull Requests1h 9m
Sep 1720:59 UTCElevated rate of errors for OpenAI models provided by Copilot50m
Sep 1607:20 UTCDegradation with Gemini 3.8 Flash10h 28m
Sep 1519:11 UTCDisruption with some GitHub services49m
Sep 1509:47 UTCDisruption with some GitHub services1h 30m

Also caused by software bug

All
StartedIncidentDuration
Sep 1518:57 UTCClickPipes failing on Kinesis in AWS us-east-1ClickHouse29h 46m
Sep 318:20 UTCRetroactive Incident: Twilio Personalized Support Phone Line AffectedTwilio0m
Aug 819:48 UTCAlerting expressions pipeline failing when recovery settingsGrafana Labs0m
Jul 2314:14 UTC[Medium] Issues with Box HubsBox16m
May 1115:05 UTCFly.io Upstash Redis service distruption (FRA region)Upstash3h 17m
May 809:46 UTCQStash US Region Service DisruptionUpstash22m

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