Disruption with some GitHub services
Final update
On April 28, 2026, from approximately 12:41 UTC to 17:09 UTC, GitHub Actions jobs using Standard Ubuntu 22 and Ubuntu 24 hosted runners experienced run start delays. Approximately 8% of hosted runner jobs using Ubuntu 22 and Ubuntu 24 experienced delays greater than 5 minutes or failures. Larger and self-hosted runners were not impacted. This was caused by a performance regression introduced in the VM reimage process. That reimage delay lowered the overall capacity of runners available to pick up new jobs. This was mitigated with a rollback to a known good image version. We are addressing the core issue with reimage performance and improving the granularity of reimage telemetry across our services and our compute provider to more quickly diagnose similar issues in the future. Finally, we are evaluating other rollout changes to automatically detect similar regressions.
Timeline
- Resolved · Apr 28, 17:09 UTC
On April 28, 2026, from approximately 12:41 UTC to 17:09 UTC, GitHub Actions jobs using Standard Ubuntu 22 and Ubuntu 24 hosted runners experienced run start delays. Approximately 8% of hosted runner jobs using Ubuntu 22 and Ubuntu 24 experienced delays greater than 5 minutes or failures. Larger and self-hosted runners were not impacted. This was caused by a performance regression introduced in the VM reimage process. That reimage delay lowered the overall capacity of runners available to pick up new jobs. This was mitigated with a rollback to a known good image version. We are addressing the core issue with reimage performance and improving the granularity of reimage telemetry across our services and our compute provider to more quickly diagnose similar issues in the future. Finally, we are evaluating other rollout changes to automatically detect similar regressions.
More from GitHub
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2310:11 UTC | Incident across several services | minor | Ongoing |
| Sep 2022:13 UTC | Incident with Pull Requests | minor | 1h 9m |
| Sep 1720:59 UTC | Elevated rate of errors for OpenAI models provided by Copilot | minor | 50m |
| Sep 1607:20 UTC | Degradation with Gemini 3.8 Flash | major | 10h 28m |
| Sep 1519:11 UTC | Disruption with some GitHub services | minor | 49m |
| Sep 1509:47 UTC | Disruption with some GitHub services | minor | 1h 30m |
Also caused by software bug
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 1518:57 UTC | ClickPipes failing on Kinesis in AWS us-east-1 | critical | 29h 46m | |
| Sep 318:20 UTC | Retroactive Incident: Twilio Personalized Support Phone Line Affected | none | 0m | |
| Aug 819:48 UTC | Alerting expressions pipeline failing when recovery settings | minor | 0m | |
| Jul 2314:14 UTC | [Medium] Issues with Box Hubs | major | 16m | |
| May 1115:05 UTC | Fly.io Upstash Redis service distruption (FRA region) | major | 3h 17m | |
| May 809:46 UTC | QStash US Region Service Disruption | critical | 22m |
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