Incident with Pull Requests
Final update
On February 6, 2026, between 17:49 UTC and 18:36 UTC, the GitHub Mobile service was degraded, and some users were unable to create pull request review comments on deleted lines (and in some cases, comments on deleted files). This impacted users on the newer comment-positioning flow available in version 1.244.0 of the mobile apps. Telemetry indicated that the failures increased as the Android rollout progressed. This was due to a defect in the new comment-positioning workflow that could result in the server rejecting comment creation for certain deleted-line positions. We mitigated the incident by halting the Android rollout and implementing interim client-side fallback behavior while a platform fix is in progress. The client-side fallback is scheduled to be published early this week. We are working to (1) add clearer client-side error handling (avoid infinite spinners), (2) improve monitoring/alerting for these failures, and (3) adopt stable diff identifiers for diff-based operations to reduce the likelihood of recurrence.
Timeline
- Resolved · Feb 6, 18:36 UTC
On February 6, 2026, between 17:49 UTC and 18:36 UTC, the GitHub Mobile service was degraded, and some users were unable to create pull request review comments on deleted lines (and in some cases, comments on deleted files). This impacted users on the newer comment-positioning flow available in version 1.244.0 of the mobile apps. Telemetry indicated that the failures increased as the Android rollout progressed. This was due to a defect in the new comment-positioning workflow that could result in the server rejecting comment creation for certain deleted-line positions. We mitigated the incident by halting the Android rollout and implementing interim client-side fallback behavior while a platform fix is in progress. The client-side fallback is scheduled to be published early this week. We are working to (1) add clearer client-side error handling (avoid infinite spinners), (2) improve monitoring/alerting for these failures, and (3) adopt stable diff identifiers for diff-based operations to reduce the likelihood of recurrence.
More from GitHub
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2310:11 UTC | Incident across several services | minor | Ongoing |
| Sep 2022:13 UTC | Incident with Pull Requests | minor | 1h 9m |
| Sep 1720:59 UTC | Elevated rate of errors for OpenAI models provided by Copilot | minor | 50m |
| Sep 1607:20 UTC | Degradation with Gemini 3.8 Flash | major | 10h 28m |
| Sep 1519:11 UTC | Disruption with some GitHub services | minor | 49m |
| Sep 1509:47 UTC | Disruption with some GitHub services | minor | 1h 30m |
Also caused by software bug
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 1518:57 UTC | ClickPipes failing on Kinesis in AWS us-east-1 | critical | 29h 46m | |
| Sep 318:20 UTC | Retroactive Incident: Twilio Personalized Support Phone Line Affected | none | 0m | |
| Aug 819:48 UTC | Alerting expressions pipeline failing when recovery settings | minor | 0m | |
| Jul 2314:14 UTC | [Medium] Issues with Box Hubs | major | 16m | |
| May 1115:05 UTC | Fly.io Upstash Redis service distruption (FRA region) | major | 3h 17m | |
| May 809:46 UTC | QStash US Region Service Disruption | critical | 22m |
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