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GitHub · Developer toolsMay 6, 2026, 07:19 UTC

Incident with Actions, we are investigating reports of degraded availability

MajorNot disclosedUpdated 17h ago
May 6, 07:19 UTCMay 6, 09:44 UTC
Duration
2h 25m
Impact
Major
Root cause
Not disclosed
GitHub, 90 days
68 incidents
Affected
Not listed by the vendor.

What happened

On May 6, 2026, from approximately 06:45 UTC to 09:15 UTC, GitHub Actions Standard Ubuntu hosted runners were degraded. 17.1% of jobs requesting a standard runner failed. This was caused by an unexpected data shape in the allocation configuration data for standard runners. That data was introduced as part of post-incident remediation work for an incident the previous day and caused new allocations to be blocked as load ramped up for the day. Removing that data at 08:51 allowed allocations to proceed and hosted runner pools to scale up and recover. We are updating the filter logic for this allocation data to be resilient to abnormal data shapes and improving monitoring to alert when allocations are blocked, allowing the team to respond before customer impact starts.

Timeline

  1. Resolved · May 6, 09:44 UTC
    On May 6, 2026, from approximately 06:45 UTC to 09:15 UTC, GitHub Actions Standard Ubuntu hosted runners were degraded. 17.1% of jobs requesting a standard runner failed. This was caused by an unexpected data shape in the allocation configuration data for standard runners. That data was introduced as part of post-incident remediation work for an incident the previous day and caused new allocations to be blocked as load ramped up for the day. Removing that data at 08:51 allowed allocations to proceed and hosted runner pools to scale up and recover. We are updating the filter logic for this allocation data to be resilient to abnormal data shapes and improving monitoring to alert when allocations are blocked, allowing the team to respond before customer impact starts.

More from GitHub

Full history
StartedIncidentDuration
Sep 2310:11 UTCIncident across several servicesOngoing
Sep 2022:13 UTCIncident with Pull Requests1h 9m
Sep 1720:59 UTCElevated rate of errors for OpenAI models provided by Copilot50m
Sep 1607:20 UTCDegradation with Gemini 3.8 Flash10h 28m
Sep 1519:11 UTCDisruption with some GitHub services49m
Sep 1509:47 UTCDisruption with some GitHub services1h 30m

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