Synthetics service may not run on schedule (us-east-4)
Apr 6, 17:58 UTCApr 6, 20:43 UTC
Duration
2h 46m
Impact
Major
Root cause
Not disclosed
Elastic, 90 days
27 incidents
Affected
Not listed by the vendor.
Final update
Issue has been fixed and there should be no more customer impact
Timeline
- Resolved · Apr 6, 20:43 UTC
Issue has been fixed and there should be no more customer impact
- Identified · Apr 6, 19:16 UTC
We have identified the problem and are working on a solution. We should have an update within the next 2-3 hours.
- Investigating · Apr 6, 17:58 UTC
We are investigating an issue in our Synthetics service on us-east-4. Some customer monitor jobs may not run on their expected schedule. We will provide an update in an hour or earlier.
More from Elastic
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2314:04 UTC | Degraded Performance: Cloud Provisioning Delays | major | 1h 59m |
| Sep 1715:50 UTC | AutoOps node metrics temporarily unavailable in some regions | major | 41m |
| Sep 1613:17 UTC | Elastic Support Portal unavailable | major | 2h 21m |
| Sep 1223:21 UTC | Delayed Metrics in Cloud Console - GCP us-east4 | major | 8h 24m |
| Sep 1001:30 UTC | Kibana access restored for UI-assigned Organization Owners on Hosted deployments | major | 21h |
| Sep 920:44 UTC | Elastic Agent enrollment/check-in failures on 9.5.3 (and 9.4.6) with Fleet remote Elasticsearch output | major | 7d 13h |
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