Multiple Services in NYC2
May 8, 18:01 UTCMay 8, 19:59 UTC
Duration
1h 58m
Impact
Minor
Root cause
Network
DigitalOcean, 90 days
30 incidents
Affected
APINew YorkNYC2App Platform - New YorkDroplets - NYC2Load Balancers - NYC2Networking - NYC2Managed Databases - NYC2
Final update
Our engineering team has resolved the issue with multiple services in NYC2 region, and all services should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience and thank you for your patience.
Timeline
- Resolved · May 8, 19:59 UTC
Our engineering team has resolved the issue with multiple services in NYC2 region, and all services should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience and thank you for your patience.
- Monitoring · May 8, 19:53 UTC
We are continuing to monitor for any further issues.
- Monitoring · May 8, 19:21 UTC
Our Engineering team has identified the issue and implemented a fix to resolve the issues with multiple services, and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
- Investigating · May 8, 18:01 UTC
We are currently investigating an issue affecting multiple services in our NYC2 region. Our engineering team is aware of the situation and is working to identify the root cause and restore full connectivity as quickly as possible. Users with resources in the NYC2 region may experience issues with Droplet connectivity, API requests, or other services. We will provide additional updates as more information becomes available. We apologize for any inconvenience this may cause.
More from DigitalOcean
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1609:48 UTC | Support Portal Service Disruption | minor | 11h 21m |
| Sep 910:47 UTC | Power Degradation impacting GPU Performance in ATL1 | minor | 1h 38m |
| Aug 2417:14 UTC | Cloud Control Panel and API | critical | 25h 50m |
| Aug 2305:11 UTC | Managed Databases Creation | minor | 9h 22m |
| Aug 2112:59 UTC | Container Registry and Spaces Accessibility | minor | 1h 53m |
| Aug 1911:10 UTC | Major Service Interruption in MKC1 | critical | 8h 25m |
Also caused by network
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 1901:36 UTC | Elevated errors in Ashburn, VA (IAD) | none | 0m | |
| Sep 1411:59 UTC | Increased wait times for macOS jobs | minor | 1h | |
| Sep 410:57 UTC | Increased errors on High Performance Edge Network - FRA Region | minor | 0m | |
| Sep 214:18 UTC | Upstream network issues | minor | 1h 39m | |
| Sep 116:11 UTC | Service degradation in GCP us-central-1 | none | 19m | |
| Sep 114:44 UTC | Multiple products in us-central1-b are experiencing network service degradation. | major | 4h 8m |
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.