Webhook notifications are currently delayed in EU and AP regions
May 30, 09:01 UTCMay 30, 12:52 UTC
Duration
3h 51m
Impact
Minor
Root cause
Not disclosed
Cloudinary, 90 days
5 incidents
Affected
Upload API - EUUpload API - APEU Datacenter - Upload API - EUAP Datacenter - Upload API - AP
Final update
This incident has been resolved.
Timeline
- Resolved · May 30, 12:52 UTC
This incident has been resolved.
- Monitoring · May 30, 10:23 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · May 30, 09:39 UTC
We are continuing to investigate this issue.
- Investigating · May 30, 09:01 UTC
We are currently investigating an issue related to Webhook notifications. From Yesterday 11 AM UTC, you may encounter delays in receiving notifications. Our team is actively investigating the issue to identify the root cause and implement a resolution.
More from Cloudinary
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Aug 1317:04 UTC | Media Library / asset visibility | minor | 24h 41m |
| Jul 2913:35 UTC | Add-on installations are unavailable | minor | 1h 22m |
| Jul 2023:09 UTC | Connection failures with the Cloudinary MCP Connector | minor | 12h 16m |
| Jul 1410:17 UTC | Some customers experience authentication problems when accessing Cloudinary's Figma plugin | minor | 0m |
| Jul 1210:20 UTC | Elevated Error Rates for Requests Using g_auto | major | 2h 24m |
| Jun 1615:19 UTC | Delays in MediaFlows | minor | 15h 17m |
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