Degraded Performance for our Media Delivery Service
Jul 7, 05:49 UTCJul 7, 18:28 UTC
Duration
12h 39m
Impact
Minor
Root cause
Not disclosed
Cloudinary, 90 days
5 incidents
Affected
Media Delivery
Final update
This incident has been resolved.
Timeline
- Resolved · Jul 7, 18:28 UTC
This incident has been resolved.
- Investigating · Jul 7, 05:49 UTC
For 5 minutes, between 04:46 and 04:51 UTC, customers have experienced increased latencies and error rates when delivering new images, including API calls. Our team is actively investigating the issue to identify and address the root cause.
More from Cloudinary
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Aug 1317:04 UTC | Media Library / asset visibility | minor | 24h 41m |
| Jul 2913:35 UTC | Add-on installations are unavailable | minor | 1h 22m |
| Jul 2023:09 UTC | Connection failures with the Cloudinary MCP Connector | minor | 12h 16m |
| Jul 1410:17 UTC | Some customers experience authentication problems when accessing Cloudinary's Figma plugin | minor | 0m |
| Jul 1210:20 UTC | Elevated Error Rates for Requests Using g_auto | major | 2h 24m |
| Jun 1615:19 UTC | Delays in MediaFlows | minor | 15h 17m |
From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.