Skip to content
Box · Apps and SaaSOct 1, 2025, 22:33 UTC

[Major] Issues with Multiple Box Services

MajorNot disclosedUpdated 20h ago
Oct 1, 22:33 UTCOct 1, 19:00 UTC
Duration
0m
Impact
Major
Root cause
Not disclosed
Box, 90 days
17 incidents
Affected
Not listed by the vendor.
Status page

Final update

From approximately 2:25 PM to 03:01 PM US Pacific time, we observed an issue impacting Box Preview and Shared Links. Our systems automatically detected and corrected the underlying issue. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Timeline

  1. Resolved · Oct 1, 19:00 UTC
    From approximately 2:25 PM to 03:01 PM US Pacific time, we observed an issue impacting Box Preview and Shared Links. Our systems automatically detected and corrected the underlying issue. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.

More from Box

Full history
StartedIncidentDuration
Sep 402:10 UTC[Minor] Issue with Admin Reporting53m
Aug 2808:20 UTC[Medium] Issues with Box Hubs Shared Links1h 40m
Aug 2506:53 UTC[Critical] Issue with Downloads44m
Aug 2421:21 UTC[Medium] Issue with Uploads41m
Aug 2417:30 UTC[Minor] Issue with Logins & Files Page0m
Aug 2000:31 UTC[Medium] Issue with Microsoft Office Integration and Box Edit1h 13m

From vendors' own status pages and disclosures. Times as reported. Logos via logo.dev; trademarks belong to their owners.

Weekly: the week's major outages, postmortems and breaches, Saturday mornings.