Email invites to some users are not being received for some customers
Sep 18, 20:19 UTCSep 19, 18:17 UTC
Duration
21h 59m
Impact
Minor
Root cause
Not disclosed
1Password, 90 days
7 incidents
Affected
Admin consoleUSA/Global - Admin consoleCanada - Admin consoleEurope - Admin consoleEnterprise - Admin console
Final update
We have confirmed resolution of this issue and this incident is now resolved.
Timeline
- Resolved · Sep 19, 18:17 UTC
We have confirmed resolution of this issue and this incident is now resolved.
- Monitoring · Sep 18, 21:59 UTC
We have made some changes to mitigate the issue and are seeing positive results. We will continue to monitor through tomorrow to confirm the issue is resolved.
- Investigating · Sep 18, 20:19 UTC
We are having some issues sending email invites to users for some customers. We are investigating the issue and will update this space when we have more information.
More from 1Password
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 920:43 UTC | Device Trust Service Disruption | major | 27m |
| Jul 2217:55 UTC | Account governance functions are unavailable in SaaS Manager | major | 1h 26m |
| Jul 1718:52 UTC | SaaS Manager Workflows are not running as expected | minor | 5m |
| Jul 1318:59 UTC | Degraded user-related operations for individual and family accounts | minor | 58m |
| Jul 1315:47 UTC | Password Manager Update Server Outage | none | 0m |
| Jul 219:44 UTC | Device Trust Outage | critical | 47m |
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