Individual and Family accounts are unable to access Developer Environments
Mar 31, 21:28 UTCApr 1, 00:43 UTC
Duration
3h 15m
Impact
Minor
Root cause
Not disclosed
1Password, 90 days
7 incidents
Affected
Access to passwords and other itemsCommand Line Interface (CLI)USA/Global - Access to passwords and other itemsUSA/Global - Command Line Interface (CLI)Canada - Access to passwords and other itemsCanada - Command Line Interface (CLI)Europe - Access to passwords and other itemsEurope - Command Line Interface (CLI)
Final update
A fix has been deployed and this issue is now resolved.
Timeline
- Resolved · Apr 1, 00:43 UTC
A fix has been deployed and this issue is now resolved.
- Identified · Mar 31, 22:01 UTC
The issue has been identified and our engineering team are working towards deploying a fix.
- Investigating · Mar 31, 21:28 UTC
Users with Individual and Family accounts are currently unable to access their Environments. The impact is scoped to individual account holders and family account users. Our engineering team is actively investigating.
More from 1Password
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 920:43 UTC | Device Trust Service Disruption | major | 27m |
| Jul 2217:55 UTC | Account governance functions are unavailable in SaaS Manager | major | 1h 26m |
| Jul 1718:52 UTC | SaaS Manager Workflows are not running as expected | minor | 5m |
| Jul 1318:59 UTC | Degraded user-related operations for individual and family accounts | minor | 58m |
| Jul 1315:47 UTC | Password Manager Update Server Outage | none | 0m |
| Jul 219:44 UTC | Device Trust Outage | critical | 47m |
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