Events API and Reporting Delays
Jul 21, 14:57 UTCJul 24, 17:23 UTC
Duration
3d 2h
Impact
Minor
Root cause
Not disclosed
1Password, 90 days
7 incidents
Affected
Events API and ReportingUSA/Global - Events API and Reporting
Final update
This incident has been resolved.
Timeline
- Resolved · Jul 24, 17:23 UTC
This incident has been resolved.
- Monitoring · Jul 23, 02:17 UTC
The original issue remains mitigated. Our engineering team is continuing to address the root cause.
- Monitoring · Jul 21, 19:29 UTC
Our engineering team has mitigated the issue, and all events should now be returned properly.
- Identified · Jul 21, 18:04 UTC
We are continuing to work on a fix for this issue.
- Identified · Jul 21, 16:42 UTC
Our engineering team has identified the root cause and is actively working on a resolution. In the meantime, customers may continue to experience delays in event delivery.
- Investigating · Jul 21, 15:26 UTC
Our teams are continuing to investigate this issue.
- Investigating · Jul 21, 14:57 UTC
Our engineering and product teams are aware of reporting delays regarding the Events API. The data is still being collected but is not currently being reported on.
More from 1Password
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 920:43 UTC | Device Trust Service Disruption | major | 27m |
| Jul 2217:55 UTC | Account governance functions are unavailable in SaaS Manager | major | 1h 26m |
| Jul 1718:52 UTC | SaaS Manager Workflows are not running as expected | minor | 5m |
| Jul 1318:59 UTC | Degraded user-related operations for individual and family accounts | minor | 58m |
| Jul 1315:47 UTC | Password Manager Update Server Outage | none | 0m |
| Jul 219:44 UTC | Device Trust Outage | critical | 47m |
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