Sign in events are not appearing and admins are unable to migrate to hosted provisioning
Jun 16, 16:24 UTCJun 17, 16:00 UTC
Duration
23h 36m
Impact
Minor
Root cause
Not disclosed
1Password, 90 days
7 incidents
Affected
Events API and ReportingUser & Group ProvisioningUSA/Global - Events API and ReportingUSA/Global - User & Group ProvisioningCanada - Events API and ReportingCanada - User & Group ProvisioningEurope - Events API and ReportingEurope - User & Group ProvisioningEnterprise - Events API and ReportingEnterprise - User & Group Provisioning
Final update
This incident has been resolved.
Timeline
- Resolved · Jun 17, 16:00 UTC
This incident has been resolved.
- Monitoring · Jun 16, 21:11 UTC
We are still monitoring the results of the deployed fix. Hosted provisioning issues are resolved. Audit events in some regions are caught up while others are still in progress.
- Monitoring · Jun 16, 16:58 UTC
A fix has been deployed and we are now monitoring the results.
- Identified · Jun 16, 16:24 UTC
Sign in attempt audit events are currently delayed and admins are unable to migrate to hosted provisioning. Our engineering team has identified the issue and are actively working on a fix.
More from 1Password
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 920:43 UTC | Device Trust Service Disruption | major | 27m |
| Jul 2217:55 UTC | Account governance functions are unavailable in SaaS Manager | major | 1h 26m |
| Jul 1718:52 UTC | SaaS Manager Workflows are not running as expected | minor | 5m |
| Jul 1318:59 UTC | Degraded user-related operations for individual and family accounts | minor | 58m |
| Jul 1315:47 UTC | Password Manager Update Server Outage | none | 0m |
| Jul 219:44 UTC | Device Trust Outage | critical | 47m |
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