Service Degradation Affecting Meeting Chat Services
Aug 24, 08:56 UTCAug 24, 09:37 UTC
Duration
41m
Impact
Minor
Root cause
Not disclosed
Zoom, 90 days
64 incidents
Affected
In-Meeting Chat/PollingZoom Meetings - In-Meeting Chat/Polling
Final update
This incident has been resolved and the affected services have been restored.
Timeline
- Resolved · Aug 24, 09:37 UTC
This incident has been resolved and the affected services have been restored.
- Monitoring · Aug 24, 09:20 UTC
The issue affecting users' ability to use meeting chat has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- Identified · Aug 24, 09:06 UTC
We have successfully identified the root cause affecting users ability to use meeting chat. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- Investigating · Aug 24, 08:56 UTC
We are currently investigating a service degradation affecting users ability to use meeting chat. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
More from Zoom
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2323:43 UTC | Service Degradation Affecting Live Transcription Services. | minor | 2h 4m |
| Sep 2301:55 UTC | Service Degradation Affecting Zoom Tasks in US Region. | none | 21m |
| Sep 2210:19 UTC | Service degradation affecting comment and attachment features in Zoom Canvas in US region. | none | 13m |
| Sep 2118:17 UTC | Service Degradation Affecting Apple Login for Zoom Sign-in. | minor | 23h 39m |
| Sep 2115:45 UTC | Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region | minor | 47m |
| Sep 1822:45 UTC | Service Degradation Affecting ZoomMate | none | 18m |
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