New Database Creation Failing Due to Upstream Provider Issue
May 22, 23:27 UTCMay 23, 00:00 UTC
Duration
32m
Impact
Informational
Root cause
DNS
Upstash, 90 days
5 incidents
Affected
N. Virginia, USA (us-east-1)N. California, USA (us-west-1)Oregon, USA (us-west-2)Frankfurt, Germany (eu-central-1)Ireland (eu-west-1)Singapore (ap-southeast-1)Sydney, Australia (ap-southeast-2)Mumbai, India (ap-south-1)Tokyo, Japan (ap-northeast-1)São Paulo, Brazil (sa-east-1)Ohio, USA (us-east-2)London, UK (eu-west-2)Council Bluffs, Iowa, North America (us-central1)Ashburn, Virginia, North America (us-east4)
Final update
This incident has been resolved.
Timeline
- Resolved · May 23, 00:00 UTC
This incident has been resolved.
- Monitoring · May 22, 23:48 UTC
Upstream issue resolved , new database creation is working again. We're monitoring to confirm full recovery.
- Investigating · May 22, 23:27 UTC
New database provisioning is currently failing due to an ongoing upstream provider issue affecting DNS. Existing databases and connections are unaffected , only the creation flow is impacted. We're monitoring the situation and will update once the upstream issue is resolved.
More from Upstash
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 913:00 UTC | Intermittent DNS Resolution Errors for Upstash Vector in US East (us-east-1) | minor | 0m |
| Sep 308:29 UTC | Upstash Console login issue | none | 0m |
| Aug 2822:56 UTC | Message Persistence Issue , QStash us-east-1 | major | 0m |
| Jul 2208:50 UTC | Fly.io infrastructure disruption affecting some Upstash Redis databases on Fly.io DFW Region | none | 1h 15m |
| Jul 1608:35 UTC | QStash us-east-1 - URL Publish Errors | none | 0m |
| Jun 2515:23 UTC | Upstash Redis Partial Service Disruption | major | 1h 12m |
Also caused by dns
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Jul 2720:34 UTC |  Supabase | Delays in creation of DNS recordsSupabase | minor | 2h 2m |
| Jun 2301:05 UTC |  Snowflake | INC20000046Snowflake | major | 1h 30m |
| Jun 410:12 UTC |  DigitalOcean | DNS API ServiceDigitalOcean | minor | 1h 35m |
| May 1413:57 UTC | DigitalOcean | DNS service, Certificates and Managed MongoDBDigitalOcean | minor | 6h 49m |
| May 715:17 UTC |  MongoDB | AWS Cluster DNS Changes Degraded PerformanceMongoDB | major | 6h 58m |
| Apr 2903:23 UTC | Snowflake | Azure - UK South (London): INC0156355Snowflake | critical | 1h 21m |
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