Shared SMTP service has low deliverability
Dec 21, 17:07 UTCDec 22, 07:57 UTC
Duration
14h 50m
Impact
Major
Root cause
Not disclosed
Supabase, 90 days
56 incidents
Affected
Not listed by the vendor.
Final update
We worked with our email provider to restore the shared SMTP service, and email delivery has now fully returned to normal. All emails are being delivered as expected. We’ll be following up internally to implement preventative measures to reduce the likelihood of this happening again.
Timeline
- Resolved · Dec 22, 07:57 UTC
We worked with our email provider to restore the shared SMTP service, and email delivery has now fully returned to normal. All emails are being delivered as expected. We’ll be following up internally to implement preventative measures to reduce the likelihood of this happening again.
More from Supabase
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2321:58 UTC | Supabase CLI CI workflow failures | minor | 1h 42m |
| Sep 2309:31 UTC | Storage search failing for restored projects | minor | Ongoing |
| Sep 2309:21 UTC | Increased error rate in project creation and project restore | major | 1h 28m |
| Sep 2210:49 UTC | Supavisor connection disruptions in EU West 1 (Ireland) | minor | 1h 31m |
| Sep 2208:33 UTC | Project creations are degraded in multiple regions | minor | 31m |
| Sep 1920:12 UTC | Project Lifecycle Activity Degradation | major | 2h |
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